Protect your tickets. Enhance your experience.
Ticket protection can give you 100% of your Ticketmaster® or Live Nation® ticket costs back—including taxes and fees—if you or a member of your group can’t go due to a covered situation like a traffic accident, covered illness, injury, and more.
Simply select ticket protection at checkout and rest easy knowing you can be prepared for the unexpected.
Contact us at (800) 424-3396 if you have questions.
If the Show Goes on Without You
Ticket protection can prepare you for the unexpected—providing reimbursem*nt if you or an event companion can’t attend the event due to a wide range of covered reasons, which can include situations like:
Covered Illness or Injury
Job Loss
Traffic Accident
Mechanical Breakdown
Childbirth
Urgent Home Repair
Please review your Certificate of Insurance/Policy for more details. Covered reasons, limits, and exclusions vary by plan and state of residence.
"The process took a lot of stress out of a very stressful medical situation."
Dan M., Shreveport, Louisiana
April 2023
"My husband lost his job and it was a major blessing to get our money back. Thank you!"
Tori H., West Plains, Missouri
January 2023
"Thank you for not giving me the extra headache after being in a car accident and missing a concert."
Jordan N., Lees Summit, Missouri
January 2023
Need more time to think? Consider our Free Review Period
If you’re not completely satisfied, you have 15 days (or more, depending on your state of residence) to request a full refund, provided you haven’t started your event or initiated a claim. Premiums are nonrefundable after this period.
Make it an experience you’ll never forget with award-winning assistance
Ticket protection plans with the Viewer Advantage—a 24-hour assistance service that can help with event parking information, hotel reservations, transportation arrangements, and other experience enhancements.
"I was very pleased with my experience with Allianz. I would purchase again and recommend to others."
— Jennifer V., Harlingen, Texas, May 2023
A Trusted Partner
We are a leader in the specialty insurance and assistance industry. Every year, over 70 million people choose us to protect their event ticket purchases, travel plans and registration fees. Allianz Ticket Protection is designed to enhance live experiences with peace of mind, and our award-winning assistance team is always available to help. We are proud to be a part of the Live Nation and Ticketmaster community and a sponsor to Live Nation Entertainment venue events.
